Recap
Results-driven Senior Account Manager with robust expertise in marketing, sales, and business. Known for exceptional client relationship skills and consistently delivering on key account objectives, with a proven track record in customer retention, upselling, and managing high-value accounts.
Skilled in identifying market opportunities, driving customer acquisition, and implementing risk mitigation strategies, while adeptly managing multiple complex projects. Committed to cultivating lasting client relationships and achieving notable results through a tactical, collaborative approach to customer success.
KEY STRENGTHS
- Positive self-starter, able and eager to learn quickly. Startup experience.
- Highly detail-oriented with great organizational skills
- Strong verbal and written communication, in English and Spanish
Skilled in identifying market opportunities, driving customer acquisition, and implementing risk mitigation strategies, while adeptly managing multiple complex projects. Committed to cultivating lasting client relationships and achieving notable results through a tactical, collaborative approach to customer success.
KEY STRENGTHS
- Positive self-starter, able and eager to learn quickly. Startup experience.
- Highly detail-oriented with great organizational skills
- Strong verbal and written communication, in English and Spanish
Volunteer Experience
Member
Hope for New York | Ongoing
Non-profit organization that serve vulnerable communities across the city.
City Harvest | Ongoing
Non-profit organization that rescues and delivers food to help feed New Yorkers experiencing food insecurity.
Identify Co-Chair, Executive Board
Emerge Broward | 2011–2012
Social Media Co-Chair
Ft Lauderdale Chapter - FEMCITY® | 2010–2011
Communications Co-Chair, Executive Board
American Advertising Federation of South FL | 2010–2011
Hope for New York | Ongoing
Non-profit organization that serve vulnerable communities across the city.
- I provide support with Spanish translation for the Affiliate programs; homeless, seniors and immigrant families.
City Harvest | Ongoing
Non-profit organization that rescues and delivers food to help feed New Yorkers experiencing food insecurity.
Identify Co-Chair, Executive Board
Emerge Broward | 2011–2012
- Increased membership renewals and retention by organizing community outreach events
- Built relationships and partnered with local businesses and targeted groups
Social Media Co-Chair
Ft Lauderdale Chapter - FEMCITY® | 2010–2011
- Successfully launched the Fort Lauderdale Chapter
- Social media management, content creator, email marketing and communications
Communications Co-Chair, Executive Board
American Advertising Federation of South FL | 2010–2011
- Executed digital communications for events, activities and ADDYs awards
- Social media management, email marketing and event planning
Education
The Art Institute of Fort Lauderdale | 2001-2005
BS, Interactive Media & Design
BS, Interactive Media & Design